Mercedes-Benz of Knoxville Achieves Milestone in Superior Customer Service from J.D. Power
Mercedes-Benz of Knoxville has reached a milestone in superior customer service with certification as a J.D. Power 2023 U.S. Diamond Dealer of Excellence. We have now achieved certification in five consecutive years, achieving Diamond status. Certification is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices…