Meet Our Team

  • Jeff Bender

    Jeff Bender

    General Manager

    865-777-2268
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    Jeff Bender

    Jeff Bender

    General Manager

    I joined the automotive industry in 1980 at Mecum Pontiac Buick in Marengo Illinois.  Dana Mecum ventured out to start Mecum Auto Auctions which now rivals the famous Barrett Jackson Auto Auction.   After serving as sales consultant, finance Manager, General Sales Manager, General Manager and President COO at other dealership groups, I joined Brumos Automotive group in 2003 which started my Mercedes-Benz career.   Met Sam and Ann Furrow at several dealer meetings and decided early on that if an opportunity became available I would join the Furrow Automotive Group.   It was there, high praise of their loyal team members and overall positive approach to their business that impressed me. 

    Fortunate to be associated with teams that have won awards such as Acura Precision Team award,  Scott McRae group President award winner multiple times, Mercedes-Benz Best of the Best award 8 times and J.D. Power Dealer of Excellence Award winner here at Mercedes-Benz of Knoxville the last two years.   Like the Furrows, I firmly believe that taking care of the internal customer is just as important as our terrific customers.  My goal is to continuously seek out state of the art software and services to provide exceptional customer service in this ever changing environment.  

     

     

  • Gary Morris

    Gary Morris

    Dir. Pre-Owned Operations

    865-777-2222
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    Gary Morris

    Gary Morris

    Dir. Pre-Owned Operations

    37 years experience in the Automotive Industry.

  • Bryan Klukiewicz

    Bryan Klukiewicz

    New Car Manager

    865-777-9073
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    Bryan Klukiewicz

    Bryan Klukiewicz

    New Car Manager

  • Danny Aikens

    Danny Aikens

    Pre-Owned Sales Manager

    865-777-8888
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    Danny Aikens

    Danny Aikens

    Pre-Owned Sales Manager

    In the Automotive Industry since 1999

  • Eric Hamby

    Eric Hamby

    Sales Floor Manager

    865-288-8551
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    Eric Hamby

    Eric Hamby

    Sales Floor Manager

    16 years in the Automotive Industry.

  • Anthony Scott

    Anthony Scott

    Commercial Van Manager

    865-382-3390
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    Anthony Scott

    Anthony Scott

    Commercial Van Manager

    In the Automotive Industry since 1993

  • Bennie Barcroft

    Bennie Barcroft

    Outside Commercial Van Sales

    865-298-4755
    Email MeMore Info
    Bennie Barcroft

    Bennie Barcroft

    Outside Commercial Van Sales

    In the Commercial Auto, Truck and Van Industry since 2005.

  • Buck Arnwine

    Buck Arnwine

    Customer Assistance Manager

    865-777-3002
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    Buck Arnwine

    Buck Arnwine

    Customer Assistance Manager

    In the Automotive Industry since 1989

  • Josie Phillips

    Josie Phillips

    Business Development Associate

    865-671-4385
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    Josie Phillips

    Josie Phillips

    Business Development Associate

    In the Automotive Industry since 2010

  • Clayton Shipley

    Clayton Shipley

    Internet & BDC Manager

    865-777-2232
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    Clayton Shipley

    Clayton Shipley

    Internet & BDC Manager

    In the Automotive Industry since 2009

  • Deborah Jones

    Deborah Jones

    Finance Manager

    865-777-2243
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    Deborah Jones

    Deborah Jones

    Finance Manager

    26 years in the Automotive Industry.

  • Basil Eleisah

    Basil Eleisah

    Finance Manager

    Email MeMore Info
    Basil Eleisah

    Basil Eleisah

    Finance Manager

    In the Automotive Industry since 2015.

  • Jessica Youmans

    Jessica Youmans

    Finance Manager

    865-777-2261
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    Jessica Youmans

    Jessica Youmans

    Finance Manager

  • Allison Born

    Allison Born

    Finance Assistant

    865-777-2228
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    Allison Born

    Allison Born

    Finance Assistant

    In the Automotive Industry since 2020.

  • Dain Dugan

    Dain Dugan

    Sales Concierge

    865-777-3005
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    Dain Dugan

    Dain Dugan

    Sales Concierge

    In the Automotive Industry since 2005

  • Amber Fitzpatrick

    Amber Fitzpatrick

    Receptionist

    865-777-2222
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    Amber Fitzpatrick

    Amber Fitzpatrick

    Receptionist

  • Jim Ritter

    Jim Ritter

    Sales

    865-288-8547
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    Jim Ritter

    Jim Ritter

    Sales

    In the Automotive Industry since 1988

  • Joel Lay

    Joel Lay

    Sales

    865-288-8542
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    Joel Lay

    Joel Lay

    Sales

    In the Automotive Industry since 1998

  • Terri Pendergrass Watson

    Terri Pendergrass Watson

    Sales

    865-896-3752
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    Terri Pendergrass Watson

    Terri Pendergrass Watson

    Sales

    In the Automotive Industry since 2000

  • Darryl Bartlett

    Darryl Bartlett

    Sales

    865-288-8544
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    Darryl Bartlett

    Darryl Bartlett

    Sales

    3 Years in the Automotive Industry.

  • Brandon Comer

    Brandon Comer

    Sales

    865-777-3006
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    Brandon Comer

    Brandon Comer

    Sales

    In the Automotive Industry since 2016

  • Todd Ozias

    Todd Ozias

    Sales-AMG Specialist

    865-777-2241
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    Todd Ozias

    Todd Ozias

    Sales-AMG Specialist

    In the Automotive Industry since 2006.   Visited Germany several times & went to plants, one in Stutgart another in Affalterbach where AMG® headquarters is located.  Attended a week long school & observed where the engines are hand built.  Got to test vehicles there which was a real thrill!  Attended AMG® school in Texas at Circuit of The Americas.

     

     

     

  • Frank Cardwell

    Frank Cardwell

    Sales-Master Certified Cardone University

    865-288-8548
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    Frank Cardwell

    Frank Cardwell

    Sales-Master Certified Cardone University

    25 years in the Automotive Industry.

  • Javier Escobar

    Javier Escobar

    Sales-Master Certified Cardone University

    865-777-2255
    Email MeMore Info
    Javier Escobar

    Javier Escobar

    Sales-Master Certified Cardone University

    In the Automotive Industry since 2010 and has always worked to make my customer’s experience as easy and pleasant as possible.  Award winning salesperson and client advisor.  In my spare time I enjoy traveling and spending time with family and my 2 dogs.  One is a retired show dog (Italian Greyhound) and the other is a King of Toys Min-pin with a giant tail.

  • Lauren Bain

    Lauren Bain

    Sales

    865-675-3062
    Email MeMore Info
    Lauren Bain

    Lauren Bain

    Sales

    In the Automotive Industry since 2017

  • Steve Marsh

    Steve Marsh

    Sales

    865-288-8555
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    Steve Marsh

    Steve Marsh

    Sales

    In the Automotive Industry since 1997

  • Casey Troncoso

    Casey Troncoso

    Sales

    865-777-3001
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    Casey Troncoso

    Casey Troncoso

    Sales

    In the Automotive Industry since 2015

  • Alan Bailey

    Alan Bailey

    Sales

    865-288-5488
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    Alan Bailey

    Alan Bailey

    Sales

    In the Automotive Industry since 1991.

  • Shane  Little

    Shane Little

    Sales

    865-288-8546
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    Shane  Little

    Shane Little

    Sales

  • Sharon Lynn

    Sharon Lynn

    Receptionist

    865-777-2222
    Sharon Lynn

    Sharon Lynn

    Receptionist

  • Kimberly Minix

    Kimberly Minix

    Receptionist

    865-777-2222
    More Info
    Kimberly Minix

    Kimberly Minix

    Receptionist

    In the Automotive Industry since 2019.

  • Carrie Dugan

    Carrie Dugan

    Email MeMore Info
    Carrie Dugan

    Carrie Dugan

    In the Automotive Industry since 2005

  • Elliott Tinsley

    Elliott Tinsley

    Email Me
    Elliott Tinsley

    Elliott Tinsley

  • Mackenzie Webb

    Mackenzie Webb

    Greeter

    Mackenzie Webb

    Mackenzie Webb

    Greeter

  • Mitchell Mullen

    Mitchell Mullen

    Greeter

    Mitchell Mullen

    Mitchell Mullen

    Greeter

  • Hayden Sweeny

    Hayden Sweeny

    Greeter

    Hayden Sweeny

    Hayden Sweeny

    Greeter

  • Alison Bennett

    Alison Bennett

    Greeter

    Alison Bennett

    Alison Bennett

    Greeter

  • Sharan Maran

    Sharan Maran

    Greeter

    Sharan Maran

    Sharan Maran

    Greeter

  • Karen Cooper

    Karen Cooper

    Service Manager-Master Certified

    865-777-2231
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    Karen Cooper

    Karen Cooper

    Service Manager-Master Certified

    In the Automotive Industry since 1989

  • Gary Evans

    Gary Evans

    Assistant Service Manager

    865-288-8545
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    Gary Evans

    Gary Evans

    Assistant Service Manager

    In the Automotive Industry since 1984

  • James Cox

    James Cox

    Service Advisor

    865-777-2253
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    James Cox

    James Cox

    Service Advisor

    23 years automotive experience.

  • Wendy Noll

    Wendy Noll

    Service Advisor

    865-777-2254
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    Wendy Noll

    Wendy Noll

    Service Advisor

    15 years automotive experience.

  • Mitchell  Boyle

    Mitchell Boyle

    Service Advisor

    865-777-2252
    Email MeMore Info
    Mitchell  Boyle

    Mitchell Boyle

    Service Advisor

    In the Automotive Industry since 2016.

  • Joshua Matson

    Joshua Matson

    Service Advisor

    865-896-3727
    Email Me
    Joshua Matson

    Joshua Matson

    Service Advisor

  • Derek Cardinale

    Derek Cardinale

    Express Service Advisor

    865-777-2269
    Email MeMore Info
    Derek Cardinale

    Derek Cardinale

    Express Service Advisor

    In the Automotive Industry since 2020

  • Mallory Reilly

    Mallory Reilly

    BDC Representative

    865-671-4386
    Email MeMore Info
    Mallory Reilly

    Mallory Reilly

    BDC Representative

    In the Automotive Industry since 2020

  • Savannah Gray

    Savannah Gray

    BDC Representative

    Email Me
    Savannah Gray

    Savannah Gray

    BDC Representative

  • Nicholas Jabbour

    Nicholas Jabbour

    BDC Representative

    Nicholas Jabbour

    Nicholas Jabbour

    BDC Representative

  • Angelo Narrone

    Angelo Narrone

    BDC Representative

    Email Me
    Angelo Narrone

    Angelo Narrone

    BDC Representative

  • Brooklyn Green

    Brooklyn Green

    BDC Representative

    Email Me
    Brooklyn Green

    Brooklyn Green

    BDC Representative

  • Kevin Shelton

    Kevin Shelton

    Booker

    865-777-2249
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    Kevin Shelton

    Kevin Shelton

    Booker

    In the Automotive Industry since 1986

  • Brandi Melanson

    Brandi Melanson

    Warranty Administrator

    865-777-2265
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    Brandi Melanson

    Brandi Melanson

    Warranty Administrator

    In the Automotive Industry since 2007

  • Lance Davis

    Lance Davis

    Service Runner

    More Info
    Lance Davis

    Lance Davis

    Service Runner

    In the Automotive Industry since 1989.

  • Jerry Kruse

    Jerry Kruse

    Service Valet

    Jerry Kruse

    Jerry Kruse

    Service Valet

  • Gary Malone

    Gary Malone

    Service Valet

    Gary Malone

    Gary Malone

    Service Valet

  • Caroline Mercer

    Caroline Mercer

    Service Greeter/Car Wash

    Caroline Mercer

    Caroline Mercer

    Service Greeter/Car Wash

  • Sophie Levinson

    Sophie Levinson

    Service Greeter/Car Wash

    Sophie Levinson

    Sophie Levinson

    Service Greeter/Car Wash

  • Rick Solomon

    Rick Solomon

    Parts Manager-Master Certified

    865-777-2229
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    Rick Solomon

    Rick Solomon

    Parts Manager-Master Certified

    In the Automotive Industry since 1988

  • Mike Watson

    Mike Watson

    Assistant Parts Manager

    865-777-3007
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    Mike Watson

    Mike Watson

    Assistant Parts Manager

    In the Automotive Industry since 2003

  • Dustin Anderson

    Dustin Anderson

    Parts Advisor

    865-777-9074
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    Dustin Anderson

    Dustin Anderson

    Parts Advisor

    In the Automotive Industry since 2007

  • Craig Zubli

    Craig Zubli

    Parts Advisor

    865-777-2222
    Email MeMore Info
    Craig Zubli

    Craig Zubli

    Parts Advisor

    In the Automotive Industry since 2003

  • Daniel Braddy

    Daniel Braddy

    Parts Advisor

    865-777-2251
    Email MeMore Info
    Daniel Braddy

    Daniel Braddy

    Parts Advisor

    In the Automotive Industry since 1997.

  • Dan Gedenk

    Dan Gedenk

    Wholesale Specialist

    865-777-2260
    Email MeMore Info
    Dan Gedenk

    Dan Gedenk

    Wholesale Specialist

    In the Automotive Industry since 1978

  • Greg Geren

    Greg Geren

    Shipping & Receiving

    865-777-2248
    Greg Geren

    Greg Geren

    Shipping & Receiving

  • Quincy Buchheit

    Quincy Buchheit

    Parts Runner

    Quincy Buchheit

    Quincy Buchheit

    Parts Runner

  • Jewel Ford

    Jewel Ford

    Parts/Service Concierge

    865-777-3010
    Email Me
    Jewel Ford

    Jewel Ford

    Parts/Service Concierge

  • William Hayes

    William Hayes

    Collision Center Manager

    865-777-3009
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    William Hayes

    William Hayes

    Collision Center Manager

    17 years in the Automotive Industry.

  • Keith Foss

    Keith Foss

    Assistant Manager/Estimator

    865-777-2234
    Email MeMore Info
    Keith Foss

    Keith Foss

    Assistant Manager/Estimator

    In the Automotive Industry since 1981.

  • Hunter White

    Hunter White

    Collision Estimator

    865-777-2238
    Email Me
    Hunter White

    Hunter White

    Collision Estimator

  • Dalton Maples

    Dalton Maples

    Collision Advisor

    865-777-9076
    Email MeMore Info
    Dalton Maples

    Dalton Maples

    Collision Advisor

    In the Automotive Industry since 2016.

  • Toni Miano

    Toni Miano

    Office Manager Collision Center

    865-777-2267
    Email MeMore Info
    Toni Miano

    Toni Miano

    Office Manager Collision Center

    In the Automotive Industry since 2019

  • Gracie Manis

    Gracie Manis

    Receptionist

    865-777-2237
    Email Me
    Gracie Manis

    Gracie Manis

    Receptionist

  • Tom Kajitani

    Tom Kajitani

    Reconditioning Manager

    865-777-3004
    Email MeMore Info
    Tom Kajitani

    Tom Kajitani

    Reconditioning Manager

    In the Automotive Industry since 1980.