Mercedes-Benz of Knoxville Service

Genuine Mercedes-Benz Parts

At Mercedes-Benz of Knoxville, our task is to deliver the best: the highest quality service in the industry, from the information we provide to the personalized care you receive at our dealerships. And with Premier Express, we now offer on-the-spot maintenance service in about an hour or less, no appointment necessary.

Certified Mercedes-Benz Technicians

At Mercedes-Benz of Knoxville, our Certified Mercedes-Benz Technicians are trained to identify and resolve any concerns to the manufacturer specifications of your model. If you are experiencing any of the common warning signs of brake trouble, contact our Service Department or schedule a service appointment online today.

Customer Service/Dealership Amenities

With Genuine Mercedes-Benz Parts, the quality craftsmanship goes into our parts the same way in which goes into our vehicles. Genuine Mercedes-Benz parts are engineered specifically for your vehicle to maximize longevity, safety and performance. Our Certified Technicians have a distinct advantage when it comes to thorough inspection and accurate assessment of a Mercedes-Benz. By only working on vehicles like yours, they have a better understanding of just what it takes to keep it running at peak performance. All of our efforts when it comes to service are done with one thing in mind: to give you greater confidence and peace of mind behind the wheel. It’s what you deserve as a Mercedes-Benz owner, and what you should expect when you put your trust in us.

• Pick-Up & Drop-Off at Home Service Available
• Knowledgeable Service Advisors
• Complimentary Multi-Point Inspection
• Luxurious Customer Lounge with Complimentary Wi-fi
• Snacks and Refreshments
• Factory-Trained Technicians
• Mercedes-Benz Genuine Parts

Our team at Mercedes-Benz of Knoxville, wants our customers to know about the many advantages of using the Mercedes me app. The Mercedes me app is the best resource for Mercedes-Benz owners and your gateway to everything you could ever ask for when it comes to owning one of these vehicles. You will experience complete peace of mind when using this app, from knowing exactly when your Mercedes-Benz is due for a maintenance appointment to finding out the answer to any question you may have about your vehicle right on your smart device. Here at Mercedes-Benz of Knoxville, we are excited about the Mercedes me app because it can provide supreme convenience for our customers. Using the Mercedes me app allows you to:

• Browse various manuals, how-to-videos or even connect with a Product Concierge to learn all about the various workings of your Mercedes-Benz.
• Schedule service appointments at Mercedes-Benz of Knoxville, so that our factory-trained technicians can keep your vehicle in its best shape. You even can reach out to the nearest Mercedes-Benz Collision Center if you happen to get into an accident.
• Connect to your Mercedes-Benz via Google Home and Amazon Alexa
• Remotely lock, unlock or start your Mercedes-Benz, along with tracking your vehicle
• Have a direct connection to Mercedes-Benz Financial Services, so that you always stay current with your automotive finances

Thanks to the Mercedes me app, luxury and efficiency are available right at your fingertips. Be sure to contact our team at Mercedes-Benz of Knoxville, for more information and download the app today!

Maintenance Schedules