Why Buy Here

We are fortunate to have a dedicated team of engaged associates at our Mercedes-Benz Dealership.  Many of them with well over 20 years of experience.  Our team is committed to exceeding industry benchmark standards in every facet of our operation.   With our Certifications some as high as Elite,  each team member must devote themselves to training to be the very best in sales, service, parts and collision.  We trust that every person you deal with at Mercedes-Benz of Knoxville offers you a friendly and consultative approach to guide you to the best possible outcome for you.  Our goal is to build a relationship for life versus a transactional approach.  We want what is best for you to maintain your confidence and loyalty whether you are in the market for a $4000 pre-owned vehicle or a $10 part.

 

We strive to listen carefully to your requests and answer your questions promptly and honestly.

We will provide you with clear and transparent pricing on any service we render.

 

We are fully committed to serving all of your automotive related needs.  We want to be your one source for all things automotive,  Our goal is to provide you a good value as well as great service.  With our onsite Elite Certified Collision Center capable of any and all repairs there is no need to go anywhere else.

 

We provide a team of professional Customer Assistance professionals for those new to Mercedes-Benz of Knoxville that can answer and offer up anything automotive related via our famous brands.  They are conveniently located in the service center.

 

 

Then go into each area of the store:

 

Sales in General we offer;

 

The ability to purchase or lease any new or pre-owned vehicle from the comfort of your home or office doing it your way!   All of these options start with high quality assessment of what is important to you so that we make the very best use of your time.   All will provide you with clear and transparent pricing utilizing industry leading guides like CARFAX, KBB, NADA and Black Book to name a few.   We will provide you with a wide variety of purchase and lease options along with products that will protect your investment after the sale in an easy to understand format.

 

  1. Our all new BUILD YOUR OWN tab in each individual vehicle in stock will allow you to go through the entire process without a salesperson assisting all the way up to reserving your vehicle for a quick and convenient delivery either at the store or delivered to you.
  2. Pick up the phone to call one of our 13 sales associates to answer any and all questions to complete most of the process by phone.
  3. Come into our Showroom for the traditional experience-   Whether you want to spend the whole day or just a few minutes we will tailor make the experience for you.

 

Luxury Appraisal;  regardless if you purchase or lease your new or pre-owned vehicle from us we will give you a very competitive estimate good for 7 days to purchase your vehicle from you.

 

New;

 

Huge selection of New Mercedes-Benz and AMG® in stock and if we do not have it we will find it for you.

 

New Mercedes-Benz starting with 2021 A 220 sedan at just $33650 with Mercedes-Benz User Experience, Apple Car play Panorama Roof, 64 color LED ambient lighting with illuminated vents just to list a few standard features.

 

One of only 90 AMG® Performance Centers in the United States our highly trained AMG® team can answer all of your technical questions on our top performing vehicles.  Knoxville AMG® Performance Center stocks a nice selection of AMG® models for that instant gratification.

 

We honor AMA, ABA, Costco and many other fleet savings- ask sales associate for details.

 

New Sprinter;

 

Huge Selection of New and Pre-owned Sprinters

 

Commercial Van Manager who can answer any and all questions related to Commercial vans including available upfits.

 

Retired Service Loaners;

 

Value priced and carefully maintained retired Mercedes-Benz and Sprinter service loaners located under the pre-owned tab on our website.

 

Mercedes-Benz Certified Pre-owned.

 

Huge selection of factory Certified Mercedes-Benz vehicles that have successfully completed a rigorous 166 point inspection.  If we do not have it we will locate it for you with our huge network of sources.

 

Unlimited Mileage Warranty

 

5 day exchange policy- purchase with confidence.

 

Pre-Owned

Huge selection of over 200 used vehicles some starting as low as $4000 that have been inspected for your safety.  We carry all makes and models from Chevrolet to Ferrari so check our pre-owned inventory out.  If we do not have it we will locate it for you.

 

Fixed Operations in General:

 

We provide full service for Mercedes-Benz, AMG® and Commercial vehicles-  That means we are equipped to service and or repair any Mercedes-Benz or Commercial van.   Our Istobal car wash can caress the tallest 4×4 Sprinter  with AC on the roof or the most aggressive AMG® model with the ability for a fully touchless wash as well as friction.   Same goes for our Paint booths.

 

We offer 0% interest on any service or repair anywhere in service, parts or collision up to $5000 and 12 months- see advisor for details.

 

We offer clean and safe waiting areas that exceed all CDC requirements with regular Clorox Bombs and constant disinfecting during the day.

 

Service and Parts;

 

Highly skilled and trained Certified and Master Certified Mercedes-Benz, AMG® and Commercial van technicians

State of the art diagnostic tools with no charge for diagnostics if the work is completed at Mercedes-Benz of Knoxville at the time of the diagnosis.

Express service for scheduled maintenance in and out in about an hour with a wash is available.

Best Price Guaranty on OEM tires that come with 2 year road hazard warranty.

Huge selection of Parts including tires in stock, in most cases next day delivery available for items we do not have.

Shop in our Boutique either on line or while you wait for that gift for someone special.

In many cases we offer a Good, Better or Best scenario to suit your specific needs.

Parts advisors with over 132 years combined experience to answer all questions parts related.

 

Collision;

 

Mercedes Benz Elite Certified which includes Aluminum Certification,  Commercial Van Certified and I-Car gold Certified located on site.    We are also VOLVO Certified.

 

Demand the very best for your significant investment by utilizing our Collision Center.   Don’t settle for inferior aftermarket parts, salvage parts and poor workmanship.

 

We highly experienced and skilled technicians  follow factory benchmark standards to repair your vehicle to like new condition.   We guaranty our workmanship for the life of the vehicle.

 

We work on every make and model not just Mercedes-Benz, AMG® and Commercial vans.  With our Aluminum certification we are especially good for more and more vehicles made out of aluminum.

 

No job is too big or too small.  Paint less Dent Repair and other small repairs available.