Why Buy From Mercedes-Benz of Knoxville

Your One Source for All Things Automotive

At Mercedes-Benz of Knoxville, we want to be your one source for all things automotive in Knoxville and East Tennessee – sales, financing, service, commercial vans, parts, collision repair, cosmetic appearance, rentals, loyalty rewards, and your next vehicle.

Our roots go back to Knoxville Motor Company, founded in 1915. Today, that heritage continues through Furrow Automotive Group, serving virtually every stage of vehicle ownership.

Over 500 new and pre-owned vehicles to choose from, conveniently located on Parkside Drive in the heart of West Knoxville, just minutes from I-40 and Pellissippi Parkway.

7-Time J.D. Power Dealer of Excellence

Mercedes-Benz of Knoxville is a seven-time J.D. Power Dealer of Excellence award winner, recognized for an exceptional sales experience and rigorous customer-satisfaction standards.


New Mercedes-Benz Sales

Shop new Mercedes-Benz cars and SUVs, Mercedes-AMG, Mercedes-Maybach, and Mercedes-Benz All-Electric vehicles with a team committed to delivering a luxury ownership experience from the first visit forward.


Mercedes-Benz Sprinter & Commercial Vans – We Are All In

Mercedes-Benz of Knoxville is a full-service Commercial Van Center – Sales, Parts, Service, Aftercare, and Collision. Our dedicated team of professionals is well-versed and certified in all aspects of the Commercial Van business.

Commercial customers are supported by a dedicated Commercial Van Manager, Commercial Van Certified Service, Commercial Van Certified Parts, and our Commercial Van Certified Collision Center. We also have an all-new dedicated Commercial Van Certified service lane to make maintenance and repair more efficient for businesses that depend on their vans every day.

From vehicle selection to service, parts, aftercare, repair, and collision support, we are committed to being East Tennessee’s complete Mercedes-Benz Sprinter and commercial van resource.


Pre-Owned & Certified Pre-Owned

Find your next used car, truck, or SUV in Knoxville through Mercedes-Benz of Knoxville and Parkside Auto. From Mercedes-Benz Certified Pre-Owned vehicles and pre-owned luxury models to quality vehicles from other manufacturers, our combined selection makes us a convenient destination for nearly every automotive need. We also purchase all makes and models, offering customers transparent, fair vehicle values whether you trade with us or simply want to sell your vehicle.


Financing, Leasing & Trade-Ins

Our finance professionals can help with Mercedes-Benz financing and leasing, traditional auto financing, trade-ins, and vehicle purchase options. Whether you are buying, leasing, trading, or looking to sell your car in Knoxville, we are here to make the next step easier.


MBK Rewards Program – Loyalty That Pays You Back

Our Rewards Program is designed to make the relationship more valuable throughout your vehicle’s sales and service life cycle. Rewards points continue to build as you do business with us, giving loyal customers meaningful benefits beyond a single transaction.

Members also receive added benefits, including complimentary car washes beyond those normally provided with service.

Qualifying new Mercedes-Benz, Mercedes-Maybach, Mercedes-AMG®, and Sprinter purchases also include windshield wipers for life.


Mercedes-Benz Service, Parts & Tires

Our Mercedes-Benz Service Center in Knoxville is here long after the sale with factory-trained service, scheduled maintenance, diagnostics, oil service, brakes, batteries, tires, and repairs. Our Parts Center provides access to Genuine Mercedes-Benz Parts and Accessories.


Appearance, Protection & Reconditioning

Keep your vehicle looking its best with Automotive Appearance and Protection Solutions including professional detailing, window tint, ceramic protection, paintless dent repair, wheel repair, and vehicle reconditioning.


Knoxville Motor Company BodyWerks

When the unexpected happens, Knoxville Motor Company BodyWerks provides professional collision and auto body repair in Knoxville, including support for Mercedes-Benz passenger vehicles and commercial vans. It is another way our Knoxville Motor Company heritage supports customers throughout the life of their vehicle.


Parkside Auto

Parkside Auto expands our ability to offer quality used cars, trucks, and SUVs in Knoxville, TN, including vehicles from a wide variety of manufacturers and price ranges. Whether it is another family vehicle, a first car, commuter, truck, or SUV, you can stay within the Furrow Automotive family.


Parkside Car & Van Rental

Need temporary transportation? Parkside Car & Van Rental gives Knoxville-area customers another reason to make us their single automotive resource, with car rentals and van rentals in Knoxville for personal, family, business, and transportation needs.


More Than a Dealership

Buy it. Finance it. Lease it. Trade it. Sell it. Service it. Repair it. Protect it. Detail it. Rent it. Reward it. Replace it. Through Mercedes-Benz of Knoxville, our dedicated Sprinter and Commercial Van operation, Parkside Auto, Knoxville Motor Company BodyWerks, Parkside Car & Van Rental, and the broader Furrow Automotive Group, we are building one trusted local automotive relationship for Knoxville and East Tennessee.


Knoxville Automotive Heritage Since 1915

Our history began with Knoxville Motor Company in 1915 and continues today through the locally-owned Furrow Automotive Group. For more than a century, the vehicles have changed, the technology has changed, and Knoxville has grown, but our purpose remains simple: take care of people, take care of their vehicles, and earn the opportunity to serve them again.

Mercedes-Benz of Knoxville

Your one source for all things automotive

Over 500 new and pre-owned vehicles on Parkside Drive in West Knoxville. Minutes from I-40 and Pellissippi Parkway. Serving Knoxville, Farragut, West Knoxville, Maryville, Oak Ridge, Lenoir City, and East Tennessee with new Mercedes-Benz vehicles, Sprinter and commercial vans, pre-owned cars, financing, certified service and parts, collision repair, detailing and vehicle protection, car and van rentals, loyalty rewards, and complete automotive solutions.

Mercedes-Benz of Knoxville

OUR DISTINGUISHING FEATURES

At Mercedes-Benz of Knoxville, we are fully committed to serving all your vehicle-related needs. Think of us as your one-stop-shop for all things automotive. From sales and service, to parts and collision, there really is no need to go anywhere else.


Sales

  • In-Stock Selection. Choose from a huge selection of NEW Mercedes-Benz and AMG® in stock.
  • Find Your Perfect Vehicle. If we don’t have what you’re looking for, we’ll find it for you.
  • Luxury Appraisal. Whether or not you purchase or lease your new or pre-owned vehicle from us, we will offer a very competitive estimate to purchase your current vehicle from you. Our offers are good for seven days.
  • AMG® Performance Center. Knoxville AMG® Performance Center is one of only 90 AMG® performance centers in the U.S., stocking an impressive selection of AMG® models for that instant gratification. Our highly trained AMG® team can answer all your technical questions about our top-performing vehicles.
  • Membership Savings. We honor AMA, ABA, Costco, and many other fleet savings. Just ask your sales associate for details.
  • Commercial Vans and Upfits. Sprinter of Knoxville offers a huge Selection of New and Pre-owned Sprinter commercial vans. Our dedicated Commercial Van Manager can answer all your questions related to commercial vans, including available upfits.
  • Retired Service Loaners. Our retired Mercedes-Benz and Sprinter service loaners are value-priced and carefully maintained. Find them for sale under the Pre-Owned tab on our website.
  • Factory Certified Pre-Owned. Purchase with confidence from our huge selection of factory Certified Mercedes-Benz vehicles. Our highly trained technicians have successfully completed a rigorous 166-point inspection on these vehicles. If we do not have the Certified Pre-Owned vehicle you’re looking for, we will utilize our huge network of sources to locate it for you. Our Certified Pre-Owned vehicles include an Unlimited Mileage Warranty and 5-Day Exchange Policy.
  • Pre-Owned Selection for Every Budget. We stock hundreds of pre-owned vehicles that have been inspected for your safety. Our main dealership is East Tennesse’s source for Certified Pre-Owned Mercedes-Benz vehicles. We also carry all makes and models at our sister store, Parkside Auto, ofering everything from Chevrolet to Maserati. And as always, if we don’t have it, we’ll find the vehicle you want.

 

Complete Online Shopping Experience

For your convenience, we now offer the ability to purchase or lease any new or pre-owned vehicle without ever leaving your home!

Our online shopping experience starts with a high-quality assessment to find out what’s most important to you. This ensures we can make the very best use of your time.

Then, you’ll have three options to complete the vehicle purchase – online, via phone, or in the showroom. Each option provides you with clear and transparent pricing using industry-leading guides, such as CARFAX, KBB, NADA, and Black Book. We’ll also present a wide variety of purchase and lease options, along with products that will protect your investment after the sale, in an easy-to-understand format.

 

Option 1 – Complete your purchase online. The BUILD YOUR OWN takes you through the entire sales process without ever needing the help of a sales associate. Just locate the BUILD YOUR OWN button, which can be found on the web page of each individual vehicle in stock. You’ll be taken all the way from choosing your vehicle to reserving a quick and convenient delivery. Vehicles can be delivered to our dealership or right to your home.

Option 2 – Complete your purchase via phone. If you have any questions during your online shopping experience, or want to speak to a knowledgeable staff member, just pick up the phone and call 865-777-2222. One of our friendly sales associates can answer any questions you have and help you complete most of the process by phone.

Option 3 – Complete your purchase in-person. Of course, you’re always welcome to visit our showroom for the traditional in-person experience. Whether you want to spend the whole day here, or just a few minutes, our sales team can tailor the experience just for you.


Service & Parts

  • Full Service & Repair. We are equipped to provide full service or repair on any Mercedes-Benz, AMG®, and Commercial Van.
  • Complimentary Car Wash. Our Istobal car wash comes with any service. It has the size to accommodate the tallest 4×4 Sprinter van with a rooftop A/C unit, and gentle enough to clean the most aggressive AMG® model with a fully touchless wash.
  • Flexible payment options. Service now, Pay-over-time through our trusted partner, Sunbit. 90 days same as cash. See your advisor for details.
  • Certified & Master Certified Techs. Know your vehicle is in good hands with our highly skilled and trained Certified and Master Certified Mercedes-Benz, AMG® and Commercial Van technicians.
  • State-of-the-Art Diagnostics. Our Service Center features state-of-the-art diagnostic tools. We also waive the diagnostic fee when you choose to have the work completed at Mercedes-Benz of Knoxville at the time of diagnosis.
  • Express Service. Get in and out in about an hour with our Express Service option. Express Service also includes a complimentary car wash.
  • Convenient Access to Parts. We keep a large selection of parts in stock, including tires. Next-day delivery is available in most cases for items we don’t have on hand.
  • Best OEM Tire Price Guarantee. We guarantee the best prices on Original Equipment Manufacturer (OEM) tires, including a two-year road hazard warranty.
  • Options to Suit You. In many cases, we will present you with Good, Better, and Best scenarios, so you can choose the parts that suit your specific needs.
  • Mercedes-Benz Merch & Accessories. Find unique Mercedes-Benz merchandise and Genuine Accessories at our on-site Boutique. Shop online or in-store while you wait.
  • Experience Matters. Our Parts advisors have more than 130 years combined experience, so you can trust them to answer all your parts-related questions.

Collision

  • Elite Certification. Our Collision Center is Mercedes-Benz Elite Certified, which includes Aluminum Certification and Commercial Van Certification. We are also Volvo Certified.
  • 100% Original Manufacturer Parts. Your vehicle is a significant investment, and you have a right to demand the very best for it. Don’t settle for inferior aftermarket or salvage parts. Our Collision Center uses only 100% OEM-certified parts.
  • Every Make and Model. We may specialize in Mercedes-Benz, AMG®, and Commercial Vans, but we can repair all makes and models. As more and more vehicles become made out of aluminum, our Aluminum Certification makes us an exceptional choice.
  • Flexible payment options. Service now, Pay-over-time through our trusted partner, Sunbit. 90 days same as cash. See your advisor for details.
  • Lifetime Guarantee. Our experienced and highly skilled technicians follow factory benchmarks to repair your vehicle to “like new” condition. We guarantee our workmanship for the life of the vehicle.
  • I-CAR Gold Class™ Collision Center. This designation means our highly trained technicians receive continuous professional development that elevates their knowledge and skills to advanced levels.
  • No Job Too Big or Too Small. Whether your vehicle requires major repairs from collision damage or just has a few scratches from a fender bender, we will take care of you. We offer Paintless Dent Repair and other small repairs.
  • On-site Rentals. We make the process even easier with our on-site rental company, Parkside Car & Van Rental. Offering luxury Mercedes-Benz cars and SUVS, Sprinter cargo and passenger vans, and other premium makes and models for your convenience.
Mercedes-Benz of Knoxville 35.9093518, -84.1235509.