Customer Testimonials

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Google Jul 2, 2020

I bought a new car earlier this week with Lauren Bain. Lauren was very knowledgeable and helpful threw out the process. If you are in the market for a new vehicle go see Lauren I promise you won’t be disappointed!

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Google Jul 1, 2020

Steven Marsh helped us with our first Mercedes purchase. I didn’t feel pressured, and I feel like he listed to exactly what we wanted. I would definitely use Steven again and Mercedes-Benz of Knoxville. The service lounge is a nice experience, too!

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Google Jul 1, 2020

Sean Fails Is in a class by himself. When it comes to service at Mercedes-Benz of Knoxville. His level of experience with Mercedes Benz keeps me and my vehicle happy on the road. If you own a Benz or thinking about buying one, stop and see Sean Fails first. You realize why it’s such an experience

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Google Jun 30, 2020

Lauren Bain and Homer Hart were extremely helpful when I bought my car. They got me the deal I wanted with a great warranty. Lauren was very knowledgeable and did a great job!

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Google Jun 30, 2020

Terrific price on my 2019 Sprinter 170ext 4x4! Jim R. and Todd O. provided extraordinary service. I asked for a quick turnaround, but I still can't believe I was in and out in 15 minutes (and that includes financing).

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Google Jun 30, 2020

When I needed a vehicle, Frank delivered exactly what we wanted!! He is a gracious salesperson, an excellent businessman, a scholar and a gentleman. Do yourself a favor, call Frank and let him make buying your next vehicle a pleasure.

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Google Jun 25, 2020

We just purchased a new GLC and this was by far our best experience ever. Todd was very knowledgeable of the vehicles and helped us pick the right one. If you are looking for a vehicle at Mercedes , go see Todd Ozias

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Google Jun 23, 2020

5/5 review, great experience completing a deal remotely on a new E63S, one of the smoothest transactions from start to finish. Frank Cardwell is very straightforward and to the point when it comes to negotiating and finalizing a deal. Once an agreement was made paperwork was overnighted to my office in Florida, sent back same day and a few days later the vehicle was transported down to me from Knoxville. All around nice and easy transaction, and very efficient. Thank you to Frank Cardwell and the rest of the MB Knoxville Team.YC

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Google Jun 22, 2020
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Google Jun 22, 2020

Very accomodating....took me right in..and so nice!

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