Customer Testimonials

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Google Sep 17, 2020
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Google Sep 17, 2020

My experience purchasing a vehicle at Mercedes-Benz of Knoxville was exceptional all the way throughout the process. Frank Cardwell was my salesman and he set me up with Debbie Jones in the finance office. Frank worked hard and got me an amazing deal, and Debbie worked hard to find me the best interest rate. I highly recommend working with Frank, because he cares about his customer and will go to bat for you. 5/5 experience for me.

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Google Sep 17, 2020

Working with Jim Ritter has been an absolute pleasure! He is a very polite and knowledgeable asset to their team. He is not pushy and takes his time to get you exactly what you want in a car. I wouldn't go anywhere else to buy my first Mercedes!

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DealerRater Sep 15, 2020

Stopped in to look at the Mercedes and left an owner. Frank Cardwell our salesman was very helpful, answering all our questions. I would highly recommend Frank to anyone interested in a Mercedes. Everyone at the dealership was courteous and knowledgeable.

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Google Sep 15, 2020

Met Frank Cardwell and had an amazing experience buying my first Mercedes. I highly recommend these wonderful people!!!

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Google Sep 8, 2020
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Google Sep 5, 2020

My experience at Mercedes-Benz of Knoxville has been extremely pleasant in large part due to the attention of Frank Cardwell. He has been very patient with my questions during and after the sales process in the purchase of my 2018 GLE 350. I recommend Mercedes-Benz of Knoxville and Frank Cardwell if you are looking to purchase a new or pre-owned vehicle.

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Google Sep 3, 2020

My experience with Mercedes Knoxville was wonderful. It was easy and hassle free. Lauren Bain was very professional, and incredibly helpful! I would recommend this dealership and sales person to anyone.

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Google Sep 2, 2020

Lauren Bain was fabulous to deal with. I was looking for the perfect new truck and willing to travel. Lauren and her team made my out of state purchase a breeze. Thanks again Lauren & Mercede-Benz of Knoxville. I love my new truck

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Google Sep 1, 2020

Jim Ritter and all at Mercedes of Knoxville were a great help in finding our new car. Even though it was rather close to their closing time we never felt rushed or pushed to sign papers. Would definitely buy at Mercedes of Knoxville again. Thank you guys so much!

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