Highly professional service department .
Mercedes Benz of Knoxville was wonderful. I enjoyed working with Frank. He was very nice and helpful from start to finish
I definitely recommend Todd Ozais. He will go above and beyond to help you in any way he can. Even after your car purchase he will still be there to help in anyway he can. That is very hard to find. Buy a car from him and you have a friend for life.
Great experience all the way around. Anthony Scott was very helpful in making my purchase happen. Great communication! The hospitality from all the staff that I encountered was second-to-none. Thank you for the positive experience.
Good experience, helpful sales staff. I'm pleased!
My sales person was Josie Phillips.She was very helpful.I leave in roanoke VA but mercedes in knoxville gave a good deal so I bought GLE350 from them.The whole experience was GREAT.Thanks to Josie.
My salesman Alan Sizemore was very helpful and actually made the whole experience very pleasurable. Fast and easy process and I didn’t feel pressured to buy in any way. Definitely would recommend Alan and coming here for your next car!
Great dealership. Todd was very professional and very considerate of our time. We are very happy with our purchase and thankful for our new vehicle.
I recently bought my car at MB Knox and I'd tell you to go and see Joel Lay. He went above and beyond and made sure that not only was my purchase seamless (and a great deal), he was thorough at pickup, even noticing a little nick in my wheel (pre-owned) that he made sure was properly addressed. He facilitated pickup at my office not even thinking twice about asking me to be inconvenienced. He was even in proactive in scheduling when I probably would have let it slide. Anyway, if you are headed there and need a pro - go see Joel. You won't be sorry. A true professional.