Todd was great to work with and I am happy with my vehicle.
Recently purchased a Pre-Owned Mercedes at Mercedes Benz on Knoxville. Frank Cardwell was my salesperson. I was at lunch at Aubrey's in Lenoir City, saw the vehicle they had on display and called the dealership for additional information. Frank became my contact. I went by the dealership, test drove 3 vehicles and received a trade in value on my Jaguar F Type R Coupe. Had other appointments at Toyota and Lexus. Came back to Mercedes and Frank. Drove another vehicle. Purchased it. Frank was great. Very attentive, provided all the right information, no pressure and made the over all experience EXCEPTIONAL!
Very good experience.
Extremely happy with how I was treated at Mercedes of Knoxville. Todd was great to work with and will recommend him to everyone I know looking for a vehicle
Recently purchase a vehicle from Todd and the process was really wonderful. I am from Florida and Todd and Debbie made everything as easy as I have ever had buying a car. Thank you Mercedes of Knoxville, you have been wonderful during the entire process
I highly recommend this dealership to anyone looking to purchase. Todd made the process really simple and stress free. I love my car and will be back
The entire experience from the moment they opened the door for us was everything you'd expect from Mercedes. Our salesman Darryl B. was more than friendly and welcoming as well as very knowledgeable about the vehicle we purchased and made us feel just like family. The entire staff that worked with us from the greeter to the reception, sales , and finance made us feel welcome and like we were family. We will definitely be back to this dealership and hopefully sooner than later. Thank you all.
Recently purchased a vehicle from Mercedes-Benz of Knoxville and had a fantastic experience from start to finish. I live in Raleigh, NC and this was my first time purchasing a vehicle remotely. The communication was great. Clayton and Javier were very prompt in answering my questions as well as sending me specified videos of the car upon request. The customer service was impeccable. Javier personally met me at the airport to pick me up and upon arriving at the dealership, he insisted I take my time to look over the car and take it for a ride to ensure I wanted to proceed with the purchase. I can’t say enough good things about my experience. Well worth the plane ticket and 6 hour drive back to Raleigh. I appreciate the service I received by everyone I dealt with, but a specific thank you to Javier for the amazing customer service he showed me. It won’t be forgotten.