Just bought a 2015 BMW convertible and Frank Cardwell was truly fantastic in every sense of the word. I think at times I would rather have a root canal without any medication than go to a car dealership and purchase a vehicle; however Frank made this purchase especially easy!! Much of our communication was via private messenger and every single time I asked or wanted something from him, he responded very very quickly and favorably. It was a breath of fresh air to work with him as compared to some I have dealt with in the past. He was very conscientious about every single detail of my car buying experience. I will definitely deal with Frank again if I ever need another car...do yourself a favor and ask for Frank!!
I am very pleased on how my wife and I were treated while we were at the dealership. Todd took the time to help us purchase a brand new Mercedes and were are impressed on how everything went.
Got my first dream car thanks Frank!
Todd made the process quick and efficient. He delivered on his word and the vehicle is beautiful. Thank you!
Frank Cardwell was very helpful in my purchase of a Corvette, he was very easy to work with! Checked on me after my purchase, I would recommend him to everyone if you are looking at a vehicle at Mercedes Benz! .
I happened to spot the F J Crusier on the center after completing a job for Mercedes Benz of Knoxville. I have always like the F J Crusiers since they came out. While walking around the vehicle Frank Caldwell Approached me and informed me that the vehicle was for sale and the sale price. I informed him that I would have to think about the purchase and I would let him know later in the day. About four hours later I called to see if the vehicle was still for sale as it was set for a test drive by another customer while I was there. It was still available and I told him I was on the way. The paper work and financing when smoothly and I joked and cutup with the financial officers doing the final paperwork. All and all it it was the most enjoyable car buying experience I had ever had.
Recently purchased my daughter her car and was very pleased on how we were received even though we were from out of town , both Todd and Debbie made the entire experience wonderful. When my next daughter is ready to get her car , I will be calling Todd
Great dealership and staff to work with. I spoke with Todd over the phone about our vehicle we were interested in and he was able to describe the vehicle in great description, making our purchase simple. We are happy with our purchase.
Todd Ozias was very helpful and understanding of what I wanted and was looking for. I was able to purchase a car with ease and I am very happy with the entire buying process