Great experience with Jim Ritter! I was looking for a specific and hard to find CPO make / model / color combination. Found what I was looking for at M-B Knoxville, but was reluctant to purchase sight unseen from Knoxville, as I live in NJ. Worked with Jim who addressed my concerns efficiently and assisted with transporting the vehicle to NJ. Car arrived quickly and in perfect condition. Would give you 6 stars if I could!
We love our car. It was a great experience. Frank was very friendly, helpful and patient explaining all the paperwork to us. We appreciate Terri helping us through our pay process. We even had a very nice greeter when we arrived. Thank you all.
A huge thanks to Todd for selling my wife the car of her dreams. Todd was helpful, polite, not pushy and eager to answer any of our many questions. Todd made the whole car shopping event fun.
Thank you Frank for all your help...you were wonderful. I was dreading going through the process of buying a car. You made it quick and easy. Thank you for coming in on your day off to accommodate me.
Thank you to Frank Cardwell and Mercedes Benz of Knoxville for a great experience! Frank was straightforward, kind, and made the car buying experience enjoyable.
Bought our vehicle from Frank at Mercedes of Knoxville. The whole experience from when we walked in the door was fantastic. I would highly recommend Mercedes of Knoxville for your next vehicle. Thank You!
Lauren was awesome and very professional as she worked with me for weeks making sure I had every detail that I needed to make a decision. I was out of state so I couldn't see the vehicle but she made a detailed video to show me the features I was inquiring about, and came into work on her day off to fit my schedule being out of state. Top rate service that was much appreciated. Thanks Lauren