Purchased my 2nd Mercedes from Mercedes of Knoxville and they were great once again. Todd made sure to find me the car I was looking for and I absolutely love it.
Great dealership and great staff. Todd was wonderful to work with and made the process simple. Never felt pressured at all and will be back. Thanks
BEST car buying experience we’ve ever had. Frank was AMAZING! He was extremely knowledgeable, patient, responsive, and not pushy AT ALL. His personality was EXACTLY what we were looking for in an automotive consultant. Doing business with Frank is like hanging out with your buddy or family member. He listens to your needs, is understanding of them, and then tries to fulfill them. We wouldn’t want to purchase a vehicle from anyone else. Also... the finance manager, Homer, was awesome! He was exactly the same way with us and took the time to meet our needs without exceeding ...
Great experience dealing with Lauren B. She made the sale happen and us happy. Will be my first look for my NEXT used vehicle. Really enjoyed dealing with Mercedes of Knox. Great people.
Free water coffee and snacks while you wait
Darryl was great to work with !! I would highly recommend him to anyone looking to buy .
Worked with Frank Cardwell to purchase GLK. Excellent service and patient with lots of questions. Thx
Great dealership to work with. Even though I wasn’t buying a Mercedes , Todd still took the time to help me find the truck I was there to look at and made it a easy transaction. Thanks
Frank Cardwell was an outstanding salesman and a definite asset to the company! He was patient in answering all questions thrown at him and made the buying experience not only less overwhelming, but a positive experience on several different levels without any pressure. The entire staff at the dealership mirrored this professionalism. Would recommend to all!