Customer Testimonials

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Google Feb 20, 2019
 

I purchased a CPO Mercedes yesterday from Mercedes-Benz of Knoxville. Frank Cardwell made the process unbelievably easy. He was as professional as he was knowledgeable of the Mercedes-Benz product. I really appreciated his laid- back demeanor and his ability to get me exactly the vehicle I wanted. Thanks Frank!

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Google Feb 20, 2019
 

i have purchased 4 vehicles from here mercedes of knoxville. From day one i have always had the pleasure of having jim ritter as my sales rep. could not ask for better person to work with. .he answers all your questions.. always helpful , patient, kind, and knowledgeable. this dealership has always given good service. you always feel welcomed and never uncomfortable.p.s. i love my new g-wagon

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Google Feb 20, 2019
 

Fast and professional...thanks!

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Google Feb 20, 2019
 
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Yelp Feb 19, 2019
 

Jim Ritter made buying my amazing car a breeze! His easy going style made me feel instantly comfortable. I highly recommend working with Tex if you're looking to buy a car.

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Google Feb 18, 2019
 

Great Dealership and had a good experience working with Franck Cardwell! Really enjoying the C300!

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Google Feb 18, 2019
 

Mercedes Benz of Knoxville is the best dealership in East Tennessee. I have been to many dealerships across the region from Porsche, BMW, Infiniti and MB of Knoxville is hands down the greatest. Very smooth process from the beginning. We had the pleasure of working with Frank on purchasing a low mileage pre-owned Mercedes E350. He didn’t waste any of our time and answered all our questions. He also did a complete mechanical check of the car before we took it home. All the people at Mercedes of Knoxville were always friendly and will do anything to help you out. No pressure atmosphere which is rare in the car business. I will definitely be buying my next car from them.Mike

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Google Feb 18, 2019
 

I had a great used car buying experience, great car, good price and mostly working with our salesman Frank Caldwell, thanks for the excellent service.

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Google Feb 16, 2019
 

Thanks Jim Ritter for once again making our car purchase experience so easy and memorable. Whenever we think about buying a car the first person we think about is Jim. He has told us four cars in the past fifteen years and this time was as great as the first. He listened and made sure we got just the right car. The car we bought is safe and reliable which we appreciate and very stylish which our daughter really likes. The gently used car will keep our daughter safe thru college and we have Jim to thank for that. If you are thinking about buying a car and want to be sure you get exactly what you want and need, give Jim a call. You'll be glad you did.

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Google Feb 12, 2019
 

Update got a call from the manager he was very nice and very helpful

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