Spoke with the manager and darel they were on top of everything I was impressed how quickly they responded and got the wheels going if you need a new sprinter see Darel or McCracken they will set you up
Great staff and service was excellent
Just purchased my GLE 450 from Frank and we really had a wonderful buying experience. Everyone was helpful and very friendly, we would definitely recommend them and Frank to anyone looking to purchase a wonderful vehicle.
Darryl went out of his way, and even stayed after hours, to make sure my experience was nothing other than excellent. Professionalism, prestige, and friendliness all add up to a great car buying experience. I love my new GLA 250!
Allen Sizemore has been a fantastic help in buying our new car! He answered his phone on weekends and holidays and was an impartial, level-headed advisor. He has been wonderful to work with.
My husband and I had the best car-buying experience that we have ever had at Mercedes -Benz of Knoxville. From the time that we got there, until the time we left, the customer service was top-notch! We can't say enough good things about Frank Cardwell. He was knowledgeable and personable, never pushy. He would be an asset to any company, Mercedes-Benz of Knoxville is lucky to have him. The finance experience was great as well. This is our first Mercedes and we are so excited! Kudos to this dealership for being exceptional! We look forward to dealing with you for years to come.
Purchasing a car from Mercedes was such an great experience thanks to Todd Ozias. At first I was unsure of what I was looking for but Todd was very patient in taking the time to help me find exactly the right vehicle to suit my needs. By far one of the easiest transitions I’ve had getting into a new car.