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Vehicle Service Contracts

We want all our customers to have the comfort of knowing that they are covered when their new or used vehicle has a mechanical breakdown. Our protection plans include breakdowns for mechanical repairs, parts, and labor on eligible vehicles up to 20 years old or 200,000 miles.

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Pre-Paid Maintenance Packages

Our service customers are important to us, and we want to reward them with discounts for the services they know need to be performed during their ownership experience. That’s why we provide pre-paid maintenance packages that are customized to their specific driving habits. No one knows your vehicle like our service experts and we’re committed to keeping it in the best possible condition to extend its lifespan.

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*For details, exclusions, and limitations on Mercedes-Benz Premier Prepaid Maintenance, contact your dealer, visit or call 1-800-FOR-MERCEDES.


Guaranteed Asset Protection (GAP)

In the case of a total loss due to an accident or theft, automobile insurance typically covers only the cash or market value of your vehicle. In some cases this amount can be less than what is owed to the financial institution. GAP is there to help waive this financial burden from our customers.

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Call Debbie at (865) 777-2222 For a Quote


Diminished Value Protection

Accidents Happen! Once your vehicle has been damaged, it can lose up to 30% of its trade value regardless if it’s your fault or not. This loss is called diminished value. This protection is a simple and inexpensive way to protect your vehicle’s value up to $5,000 or $10,000 at the time you trade it in.

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Maximum Value Package

This package is a bundle of our most popular protections which provides our customer’s substantial saving. Products included in this package are Road Hazard Tire & Wheel, Alloy Cosmetic Wheel Repair, Dent & Ding Repair, Windshield Repair, Key Replacement & Roadside Assistance.

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Call Debbie at (865) 777-2222 For a Quote


Appearance Protection Products

These eco friendly products offer high-performing interior leather & cloth protection and exterior paint protection. Your interior will be cleaned sanitized with a disinfectant that is 99.99% effective against microorganisms, including influenza, MRSA, Norovirus, Coronavirus, E. coli, H1N1, and also protects against stains, germs, odors, minor tears, & UV rays. The exterior protection is designed specifically to protect exterior painted surfaces from damage caused by common environmental hazards. Some examples would be tree sap, bird droppings, love bugs & hard water stains.

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Contact Us

(865) 777-2222

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10131 Parkside Drive • Knoxville, TN 37922

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Today's Hours:

Open Today! Sales: 9am-7pm

Mercedes-Benz of Knoxville 35.9093518, -84.1235509.