As part of our efforts to be your “One Stop Shop” for all things automotive, we’re excited to introduce the newest member of our Furrow Automotive Group family – Parkside Car & Van Rental!
For the convenience of our Service and Collision customers, we have premium sedans and SUVs available to rent for up to a month at a time. We also have several Mercedes-Benz models in our rental fleet – perfect for customers who want that extra touch of luxury while their vehicle is being repaired. For anyone thinking about purchasing a Mercedes-Benz, our rentals are a great way to take an “extended test drive” and get a better feel for how the brand fits your lifestyle.
In addition to car rentals, Parkside Car & Van Rental has a fleet of Mercedes-Benz Sprinter vans available to rent. Local businesses can take advantage of our Cargo and Crew vans, while families and small groups can elevate their travels with a top-of-the-line Passenger van.
Visit ParksideRental.com or call 865-675-3061 to reserve your vehicle today!
avoid business with this dealer, Mr. Clark, He tells u something and on contract something else. He is very rude. no responsibility.
I had an issue with my class C RV, I called in late morning and they set me up with same day appointment. The mechanic diagnosed my situation and they told me that at 6AM the next morning they would start the repair. By noon I was up and running. Thank you to Wendy in customer service and the gentleman who worked on my rig. EXCELLENT JOB.
The arrogance of the sales management at this location is unsurpassed and they don't reflect any respect for the individuals or their relationship with their consumers. It's strictly respect for money. I won't do business with the patronizing and dishonest management. After bringing my concerns about the treatment my wife received to the General Sales Manager, his response was to ignore us. After having bought two previous Mercedes from them, the least I would have expected was a call to acknowledge our concerns. Not a word. Just dismissed. We're done with Mercedes as a whole. IGrayson ... Read More Full review text opened.DealerRater - Sep 15, 2025
The arrogance of the sales management at this location is unsurpassed and they don't reflect any respect for the individuals or their relationship with their consumers. It's strictly respect for money. I won't do business with the patronizing and dishonest management. After bringing my concerns about the treatment my wife received to the General Sales Manager, his response was to ignore us. After having bought two previous Mercedes from them, the least I would have expected was a call to acknowledge our concerns. Not a word. Just dismissed. We're done with Mercedes as a whole. IGrayson BMW thanks you for our purchase of our new X5. Keep up dismissing your loyal clients as BMW, Audi, Genesis, out of town Mercedes dealers and others are enjoying the rewards. If you are set on a Mercedes, save thousands (and aggravation) by going to Chattanooga, Asheville, Atlanta, or Nashville.
Bought and sold a lot of cars over the years. We have run into more sales representatives than we can remember. Typically, you tend to remember the ones that left a negative impression, so you don’t ever deal with them again. Some are great when they are selling you the car, then they tend to disappear after the sale. Especially if you have a follow up concern. Well, we ran into one sales rep recently that was exceptional. His name is Javier and he represents Mercedes-Benz of Knoxville. I know what you’re thinking, he works for an upscale ... Read More Full review text opened.DealerRater - Sep 11, 2025
Bought and sold a lot of cars over the years. We have run into more sales representatives than we can remember. Typically, you tend to remember the ones that left a negative impression, so you don’t ever deal with them again. Some are great when they are selling you the car, then they tend to disappear after the sale. Especially if you have a follow up concern. Well, we ran into one sales rep recently that was exceptional. His name is Javier and he represents Mercedes-Benz of Knoxville. I know what you’re thinking, he works for an upscale dealership so he should be exceptional. Not. In the past, we have purchased a few of what are considered high-end cars and some of the worst experiences have been with those reps. With Javier, the whole process of purchasing the car, from helping us select a model, to the negotiation phase (which tends to be the worst part), to the follow-up was great. There were a few loose ends after the sale that needed to be cleaned up and Javier assured us, he would handle them. He did. What we call a “man of his word”. Bottom Line, if you are looking for a top-notch sales rep at a Mercedes Benz dealership, look up Javier. Javier, keep up the good work!
Before acquiring a used 2024 truck from Mercedes-Benz of Knoxville, I inquired with Todd, via text message, if the original owner traded in the vehicle or if the vehicle had been repossessed or seized, to which he replied by stating that it was a trade-in and was not repoed or seized. After making the purchase, a few weeks later, I received the vehicle's title and supporting documentation from Mercedes-Benz of Knoxville, revealing it had indeed been repossessed. It is self-evident from this discovery that veracity is lacking at this dealership and making a sale by any means necessary is worth ... Read More Full review text opened.DealerRater - Sep 5, 2025
Before acquiring a used 2024 truck from Mercedes-Benz of Knoxville, I inquired with Todd, via text message, if the original owner traded in the vehicle or if the vehicle had been repossessed or seized, to which he replied by stating that it was a trade-in and was not repoed or seized. After making the purchase, a few weeks later, I received the vehicle's title and supporting documentation from Mercedes-Benz of Knoxville, revealing it had indeed been repossessed. It is self-evident from this discovery that veracity is lacking at this dealership and making a sale by any means necessary is worth sacrificing one's integrity. Buyer beware. -David Kelley
We are proud to represent the iconic brands of Mercedes-Benz, AMG®, Maybach, Mercedes-Benz: All Electric Vehicles and Sprinter.
Conveniently located on Parkside Drive just a short distance from the Lovell Rd. exit on I-40, our dealership is home to:
A World-Class Experience. At Mercedes-Benz of Knoxville, we strive to provide you with the best customer experience anywhere. While we can’t guarantee every interaction will be 100% perfect, we can guarantee that we’ll do everything in our power to provide you with transparent, ethical solutions, and advocate in your best interest.
Dealer of Excellence. Mercedes-Benz of Knoxville is proud to be a 2025 J.D. Power Diamond Dealer of Excellence, recognizing seven consecutive years of superior customer service.
Time is the New Luxury Statement. We promise to be cognizant of your time. We want to build a relationship with you your way! Complete your entire automotive experience online, by phone, or in-person. For service, choose which means of service works best for you – Pickup and Delivery, Shuttle Service, Express Service, or regular service with complimentary substitute transportation.
Rewards Program. Get rewarded for your loyalty with our new Rewards Program, offering complimentary services and points that continue to build throughout your vehicle’s sales and service life cycle. Earned points can be used to reduce your service costs and/or be applied to the cost of your next purchase or lease. Additional benefits include Complimentary Car Washes over and above the usual washes provided when your vehicle is serviced; and Windshield Wipers for Life for customers who purchase a new Mercedes-Benz, Maybach, AMG®, or Sprinter.
Locally Owned & Operated. Knoxville Motor Company, now doing business as Mercedes-Benz of Knoxville, has proudly served the people of East Tennessee since 1915! We are locally owned and operated as part of the Furrow Automotive Group. We have survived pandemics, depression, recessions, and World Wars by taking great care of our valued customers. We Value You!
Commitment to Community. Our community involvement is far reaching. Young-Williams Animal Center, Humane Society Tennessee Valley, Knoxville Symphony Orchestra, and Boys and Girls Clubs of the Tennessee Valley are just a few examples of the local organizations we support.
Exceeding Your Expectations. Whether you are visiting us to purchase the car of your dreams or having your vehicle serviced our repaired, our dedicated team of over 140 Mercedes-Benz Certified and Master Certified associates are eager to exceed your expectations on each and every visit.
New Inventory
Used Inventory
Van Inventory
Get Approved
Sell Your Car
Schedule Service
