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On-Site Full Service Collision Center
Whether it’s a few scratches from a fender bender or your car needs some major body work from a car accident, Mercedes-Benz of Knoxville Collision Center has the tools and technology to fix your car like new. Mercedes-Benz of Knoxville Collision Center repairs all makes and models and works with all insurance companies. We are an I-CAR Gold Class™ Collision Center. By becoming Gold Class, we are demonstrating to our customers, our staff, and the industry that we are committed to the highest standards of professionalism.
Mercedes-Benz of Knoxville Reviews
Google
Mar 21, 2019
My purchase experience was one of the best i have ever had. Todd made sure that i was able to take my time and showed me why Mercedes of Knoxville is the best dealership in town. Thank you guys
Google
Mar 21, 2019
My wife and I just purchased our first Mercedes it was one of the best car buying experiences ever. Frank Cardwell our sale rep was very professional and help us through the price negotiations and responded quickly to all ours inquires. Frank and the dealership have worked with us to meet our schedule as we both still work, it took a couple of days for us to get back to the dealership for our class on all the options and how they worked great class highly recommend. We will definitely return the next time we are looking for a new car.
Google
Mar 21, 2019
Last Saturday our daughter was visiting from out of state and had what appeared to be a service emergency at 11:30 with her 350 E. She "limped" into the service driveway with the car stalling periodically and brakes failing/locking. Christopher Todd interrupted his lunch to assist her. The car was so disabled that it could not be moved to a bay. He called Dustin Boggs to assist as they jacked the car in the service driveway. They found a loose bolt that was compromising the braking system and replaced it. Christopher then offered to drive it to a service bay and put it up to see if there might be any additional issues. Everything looked good and then offered to wash it. Compliments to both of these young men...a credit to Mercedes of Knoxville. Christopher did not hesitate to forfeit his lunch break to assist our daughter. Dustin was a great help, as well. This kind of care is rare and I wanted you to know how impressed we were with these two gentlemen. Thank you Christopher and Dustin!Marla Lenihan
Google
Mar 20, 2019
Seamless experience and the best value in the Southeast. Buck Arnwine is the best in the business!
Google
Mar 20, 2019
WELCOME TO
Mercedes-Benz of Knoxville
Mercedes-Benz of Knoxville understands the importance of serving customers as far south as Athens and Tellico Plains, as far west as Monterey and Crossville, as far north as Monticello and Parkers lake, as far east as Dandridge and Gatlinburg and every town in between. We provide the right services to make sure these needs are met. We strive to offer the best experience whether it be for Sales, Service,Parts or Collision center. We have been locally owned and operated for over 100 years as part of the Furrow Automotive group.
We offer a large selection of new Mercedes-Benz, Sprinter and smart vehicles for you to choose from. As an AMG® Performance Center, we have a large assortment of the exclusive AMG® models. If we don’t have the model you’re looking for in stock, we’ll arrange to get the vehicle of your dreams for you!
We also have a full inventory of pre-owned and Certified Pre-Owned vehicles that are carefully selected and inspected. Now with unlimited peace of mind our Mercedes-Benz Certified Pre-Owned vehicles offer assurance through a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. So no matter what your odometer reads, your confidence will know no bounds.
We realize that along with best in class service, value is important to you. This is why we offer a wide variety of affordable financial packages for the new or pre-owned vehicle you select. Mercedes-Benz of Knoxville has strong relationships with Mercedes-Benz financial as well as many local banks and credit unions for your convenience. We want to extend the very best terms that are available to us to you.
Mercedes-Benz of Knoxville fully realizes that time is the new Luxury statement. We strive to offer a complimentary appraisal of your vehicle as you walk in the door, and gather all of the information pertinent to help you choose your dream car. With the aid of an iPad, we’ll clearly demonstrate all of the features important to you. When it comes to negotiating, we will show you multiple payment options with trusted information from KBB or Autotrader on your vehicle. After you choose what is right for you then as a team we coordinate your delivery of which can be completed by our highly trained Product Concierge. Your time is too valuable to waste, so we will expedite every aspect of the sales process.
When it comes to service we have 18 factory trained technicians using only the finest in factory authorized parts. We want your tire business so we offer a best price guaranty on OEM tires anywhere in our area. We offer valet service for customers up to 50 miles away with an appointment, courtesy vehicles and if you would like wait for your vehicle to be serviced a luxurious waiting area with free WI-Fi, snacks, gourmet coffee fitting for a luxury automotive franchise.
Mercedes-Benz of Knoxville has a state-of-the-art collision center on–site. We are an I-CAR Gold Class™ Collision Center. It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. To maintain Gold Class, we must continue to develop the knowledge and skills of our staff to advanced levels. By becoming Gold Class, we are demonstrating to our customers, our staff, and the industry that we are committed to the highest standards of professionalism.
Mercedes-Benz of Knoxville is very fortunate to have a friendly professional staff that will be happy to assist you in any way of communications you prefer. Browse through our top rated website and if you need any additional information feel free to email, call or text.
No matter where you are from we want you to experience a unique take on an automobile dealership.The Knoxville News Sentinel has awarded Mercedes-Benz of Knoxville the Best new vehicle dealership in 2015 and in 2016 a Favorite in new automotive, pre-owned automotive and service.
We are conveniently located at 10131 Parkside Drive in Knoxville. You can also contact us online or by calling (865) 777-2222.
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(865) 777-2222
Call Now10131 Parkside Drive • Knoxville, TN 37922
Get DirectionsToday's Hours:
Open Today! Sales: 9am-7pm
Open Today! Service: 7:30am-6pm
Mercedes-Benz of Knoxville
10131 Parkside Drive
Knoxville,
TN
Phone: (865) 777-2222
https://goo.gl/maps/pZqomqi4f5q
35.9093518
-84.1235509