Open Today! Sales: 9am-7pmParts & Service: 7:30am-6pm

Search Anything...

- or select -

Mercedes-Benz Models

Service

On-Site Full Service
Collision Center

Whether it’s a few scratches from a fender bender or your car needs some major body work from a car accident, Mercedes-Benz of Knoxville Collision Center has the tools and technology to fix your car like new. Mercedes-Benz of Knoxville Collision Center repairs all makes and models and works with all insurance companies. We are an I-CAR Gold Class™ Collision Center. By becoming Gold Class, we are demonstrating to our customers, our staff, and the industry that we are committed to the highest standards of professionalism.

Visit Mercedes-Benz of Knoxville Collision Center

Mercedes-Benz of Knoxville Reviews


Oct 17, 2020

Frank Cardwell was INCREDIBLE!! Frank is a friendly, down to earth and classy guy! I was reticent to shop for a used Toyota at a Mercedes Dealership.... I was imaging a possible “second class” experience. Frank would not have it. Thinking back, it was “accidentally brilliant” to buy a Toyota at a Mercedes dealership. A FIRST RATE car lot like that can’t take chances selling a “lemon” to someone! They’re going to take EXTRA measures to make sure that the car is inspected and serviced to completely satisfy THEIR high standards AND every customer that drives off the ...

Read at

Google logo
Google Oct 14, 2020

Extremely happy with my experience purchasing an older Mercedes from Mercedes Of Knoxville. Todd took the time to video and FaceTime me the vehicle since I lived out of state. It was exactly as he described and I’m very happy with my purchase. Thank you

Read at Google

Google logo
Google Oct 13, 2020

Frank Cardwell (and Homer Hart in financing) helped me purchase a 2020 sprinter. I’m in Oregon, but even so, they made it seamless and easy. Both were available at any time by cell or text; communicated well and often; and made the buying experience a real pleasure. I would definitely purchase from Frank and MB-Knoxville again.... and in fact have referred others out here, in the PNW, to do so as well — and at least one has also purchased a sprinter from Frank.

Read at Google

Google logo
Google Oct 12, 2020

Very professional environment and attentive sales people. Went there with my wife to discuss my options and learn more about Mercedes as a brand Casey was very attentive and helpful and taught me a lot about the brand and took the time to bring the vehicles up and showcase them to me. Very polite and reasonable will be doing business very soon!.

Read at Google

Google logo
Google Oct 12, 2020

We had a great experience getting our new GLC. Frank Cardwell found just what we wanted in 1 afternoon and had it at the dealership in a week. Overall experience was very easy and positive.

Read at Google

Read More Reviews

WELCOME TO
Mercedes-Benz of Knoxville

Mercedes-Benz of Knoxville understands the importance of serving customers as far south as Athens and Tellico Plains, as far west as Monterey and Crossville, as far north as Monticello and Parkers lake, as far east as Dandridge and Gatlinburg and every town in between. We provide the right services to make sure these needs are met. We strive to offer the best experience whether it be for Sales, Service,Parts or Collision center. We have been locally owned and operated for over 100 years as part of the Furrow Automotive group.

We offer a large selection of new Mercedes-Benz, Sprinter and smart vehicles for you to choose from. As an AMG® Performance Center, we have a large assortment of the exclusive AMG® models. If we don’t have the model you’re looking for in stock, we’ll arrange to get the vehicle of your dreams for you!

We also have a full inventory of pre-owned and Certified Pre-Owned vehicles that are carefully selected and inspected. Now with unlimited peace of mind our Mercedes-Benz Certified Pre-Owned vehicles offer assurance through a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. So no matter what your odometer reads, your confidence will know no bounds.

We realize that along with best in class service, value is important to you. This is why we offer a wide variety of affordable financial packages for the new or pre-owned vehicle you select. Mercedes-Benz of Knoxville has strong relationships with Mercedes-Benz financial as well as many local banks and credit unions for your convenience. We want to extend the very best terms that are available to us to you.

Mercedes-Benz of Knoxville fully realizes that time is the new Luxury statement. We strive to offer a complimentary appraisal of your vehicle as you walk in the door, and gather all of the information pertinent to help you choose your dream car. With the aid of an iPad, we’ll clearly demonstrate all of the features important to you. When it comes to negotiating, we will show you multiple payment options with trusted information from KBB or Autotrader on your vehicle. After you choose what is right for you then as a team we coordinate your delivery of which can be completed by our highly trained Product Concierge. Your time is too valuable to waste, so we will expedite every aspect of the sales process.

When it comes to service we have 18 factory trained technicians using only the finest in factory authorized parts. We want your tire business so we offer a best price guaranty on OEM tires anywhere in our area. We offer valet service for customers up to 50 miles away with an appointment, courtesy vehicles and if you would like wait for your vehicle to be serviced a luxurious waiting area with free WI-Fi, snacks, gourmet coffee fitting for a luxury automotive franchise.

Mercedes-Benz of Knoxville has a state-of-the-art collision center on–site. We are an I-CAR Gold Class™ Collision Center. It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. To maintain Gold Class, we must continue to develop the knowledge and skills of our staff to advanced levels. By becoming Gold Class, we are demonstrating to our customers, our staff, and the industry that we are committed to the highest standards of professionalism.

Mercedes-Benz of Knoxville is very fortunate to have a friendly professional staff that will be happy to assist you in any way of communications you prefer. Browse through our top rated website and if you need any additional information feel free to email, call or text.

No matter where you are from we want you to experience a unique take on an automobile dealership.The Knoxville News Sentinel has awarded Mercedes-Benz of Knoxville the Best new vehicle dealership in 2015 and in 2016 a Favorite in new automotive, pre-owned automotive and service.

We are conveniently located at 10131 Parkside Drive in Knoxville. You can also contact us online or by calling (865) 777-2222.

CURRENT
WEATHER
Saved
Saved Vehicles

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact
Contact Us

(865) 777-2222

Call Now

10131 Parkside Drive • Knoxville, TN 37922

Get Directions

Today's Hours:

Open Today! Sales: 9am-7pm

Mercedes-Benz of Knoxville 35.9093518, -84.1235509.