Mercedes-Benz of Knoxville Collision Center is I-CAR Gold Class Certified

March 30th, 2018

We’re I-CAR Gold Class Collision Repair facility. What does this mean to you?

  • That we keep abreast of the new vehicle models and advanced technology.
  • We consistently work to improve our technician’s ability to perform complete, safe, and quality repairs on all makes and models.
  • Gold Class Shops have increased productivity leading to shorter rental car times (according to a recent Enterprise Rent-A-Car report)
  • Gold Class shops outperformed other body shops by 47% in the CynCast Shop Performance Value Rating, which measures shop performance through several key metrics.

It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. To maintain Gold Class, we must continue to develop the knowledge and skills of our staff to advanced levels. By becoming Gold Class, we are demonstrating to our customers, our staff, and the industry that we are committed to the highest standards of professionalism.

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