Mercedes-Benz of Knoxville Honored as Mercedes-Benz Best of the Best Dealership for 2015
Fresh off a year of honoring a “Century of Service” as Furrow Automotive Group’s flagship, Mercedes-Benz of Knoxville has a new reason to celebrate: being recognized as a Mercedes-Benz “Best of the Best” dealership for 2015.
The “Best of the Best” program recognizes top performing Mercedes-Benz dealers for their exemplary performance in sales, service and parts, as well as excellence in operations and customer experience. The award supports the Mercedes-Benz brand and recognizes exceptional dealers that rise above all others through achievement and outstanding results.
“Being recognized as the ‘Best of the Best’ is absolute proof that we have assembled a great team to provide an exceptional customer experience at all levels of our organization,” says Lee Ann Furrow Tolsma, co-owner of Furrow Automotive. “I could not be more proud of our team at Mercedes-Benz of Knoxville.”
“Our customers have told us for years that we provide the best customer experience in the region,” says Sam Furrow, co-owner of Furrow Automotive. “Being named among the ‘Best of the Best’ means they’re right.”
The prestigious “Best of the Best” Dealership recognition ranks Mercedes-Benz of Knoxville among the top 15 percent of dealerships nationwide.
“The Mercedes-Benz three-pointed star is a symbol of luxury, quality and performance,” says Jeff Bender, general manager at Mercedes-Benz of Knoxville. “It’s everything we stand for, and it symbolizes our promise to deliver ‘the best or nothing.’ Being named a ‘Best of the Best’ dealership means we’re living up to our name.”