Our Team


Here are a few of our courteous and professional team members.   You may contact them directly by clicking on the email links listed below each name.  If you do not see who you are looking for, please click on the "Quick Contact" button and we will make sure he/she gets your message.  Thank you for visiting our website. We look forward to hearing from you.


Our Team

Bill Priddy, General Manager Bill Priddy, General Manager

I began my career in the Automobile Business in the mid ‘70’s in Nashville as a Volkswagen Sales Consultant.  Since 1980, I have been associated with Mercedes-Benz dealerships as either a Sales Manager or General Sales Manager, and since 2001 as a General Manager when I moved to join the team at Mercedes of Knoxville.  My wife and I live on Fort Loudon Lake and enjoy “lake life” immensely and all of the outdoor activities that go along with it.  Though we are both native Alabamians, we have truly become East Tennesseans and love it.
bpriddy@mercedesofknoxville.com



Buck Arnwine, New Car Sales Manager Buck Arnwine, New Car Sales Manager


I have been with Mercedes-Benz of Knoxville for 17 years.  Over the years many of my customers have become friends and I have had the pleasure of establishing relationships with many people in many different communities.  My goal is to continue to build on those relationships while always being accessible to all our customers.

barnwine@mercedesofknoxville.com

 



Gary Morris, Pre-Owned Sales Manager Gary Morris, Pre-Owned Sales Manager


I have been in the Automobile Industry 30 years and with Mercedes-Benz of Knoxville for 7 years. My ultimate goal has always been to provide a Certified Pre-owned Automobile to our customers, whereby they will experience premier sales and service that exemplifies the Mercedes-Benz Brand.

gmorris@mercedesofknoxville.com

 



Jim Hopkins, Business Development Manager Jim Hopkins, Business Development Manager


I have been in the Automotive Business for 28 years and spent the last 7 years at Mercedes-Benz of Knoxville.  I enjoy meeting new people and building lasting relationships by treating them as I like to be treated.

jhopkins@mercedesofknoxville.com





Donna Henderson, Finance Manager Donna Henderson, Finance Manager

Born and raised in beautiful East Tennessee.  I have been in the Automotive Business for 28 years of which 9 years I have had the pleasure of being with Mercedes-Benz of Knoxville.  I take great pride in looking out for my customers best interest and with assisting them to make their best financial choices.  It's a pleasure to develop relationships with my customers.  Please let me know how I can assist you. 

dhenderson@mercedesofknoxville.com



Carrie Dugan, New and Pre-Owned Sales Consultant Carrie Dugan, New and Pre-Owned Sales Consultant


It will be my pleasure to assist you in finding the right car.  I'm here to make your experience exciting, educating, and informative.  I have been in the Luxury Automotive Industry for over 6 years, and I really enjoy what I do.  I have a strong commitment to my customer’s satisfaction before, during, and after the purchasing process.  I look forward to doing business with you and appreciate the opportunity to have you as a customer.

cdugan@mercedesofknoxville.com



Dain Dugan, New and Pre-Owned Sales Consultant Dain Dugan, New and Pre-Owned Sales Consultant


Enjoying twenty-two years in the Automotive Industry in the Knoxville area, giving my clients the Luxury Automobile Experience.  Customer Relations are my main focus, for now and in the future.  Please contact me with any of your automotive concerns.

ddugan@mercedesofknoxville.com



Eric Hamby, New and Pre-Owned Sales Consultant Eric Hamby, New and Pre-Owned Sales Consultant


I am an East Tennessee native and avid golfer.  I look forward to assisting you with any information you may need and answering any of your questions in the pursuit of your next vehicle.

ehamby@mercedesofknoxville.com




Jim Ensor, New and Pre-Owned Sales Consultant Jim Ensor, New and Pre-Owned Sales Consultant


I have been at Mercedes of Knoxville for 8 years.  I will be happy to assist you with your automotive needs.  Thank you for trusting me with this special purchase you are proposing.

jensor@mercedesofknoxville.com



Joel Lay, New and Pre-Owned Sales Consultant Joel Lay, New and Pre-Owned Sales Consultant


It has been my pleasure to serve with Mercedes of Knoxville since 1998.  I look forward to working with you during your search for your next vehicle.

jlay@mercedesofknoxville.com




Mark Caldwell, New and Pre-Owned Sales Consultant Mark Caldwell, New and Pre-Owned Sales Consultant


I have been in the European Car Business for over 30 years.  I take great pride in building relationships with my customers and I will provide service before and after the sale.

mcaldwell@mercedesofknoxville.com



Pete Cates, New and Pre-owned Sales Consultant Pete Cates, New and Pre-owned Sales Consultant


I have been in luxury automobile sales for 6 years.  My goal is to develop a working partnership with my customers.  Partnership begins with treating you like a guest in my home from the greeting to years after the sale is completed.  In want to be thought of as a friend rather than just another salesperson.  Thank you in advance for allowing me to assist you and I look forward to being your automobile partner.

pcates@mercedesofknoxville.com



John Atchley, Smart Brand Assistant John Atchley, Smart Brand Assistant

I recently joined the Smart Center Knoxville team as a Smart Brand Specialist.  I am looking forward to informing customers about the new smart fortwo.  I will strive to provide customers with the service expected.

jatchley@smartcenterknoxville.com






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